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Vendor Monitor Specialists in Houston, TX at BakerRipley

Date Posted: 9/13/2018

Job Snapshot

Job Description

JOB SUMMARY: Identify inconsistencies in the usage of the Child Care Automated Attendance (CCAA) system at the child care vendors, and make both unannounced and announced visits to monitor child care vendors for compliance with applicable rules, regulations, and policies and procedures. Provide guidance and technical assistance to child care vendors in the appropriate use of the CCAA system and vendor portal. Prepare reports of findings and stats accurately and timely based on monitoring visits.       

CORE DUTIES AND RESPONSIBILITIES:

  1. Monitors child care vendors daily to determine ongoing compliance with applicable local and state rules and regulations, contractual requirements, and policies and procedures.  
  2. Coordinates with Accounts Payable Specialists in identifying trends and inconsistencies in the usage of the CCAA system at the child care vendors.
  3. Develops and uses monitoring tools as needed to support compliance reviews.
  4. Prepares and issues timely and accurate compliance reports identifying areas of noncompliance, documenting observations, and providing recommendations for corrective actions.
  5. Maintains complete, organized and accessible compliance records.
  6. Develops good working knowledge of local, state, and contractual rules and regulations, and interprets information to assess child care vendor compliance.
  7. Establishes and maintains professional working relationships with external and internal customers.
  8. Other jobs as assigned.





Job Requirements

MINIMUM EDUCATION:

  • Bachelor’s degree from four-year college or university

YEARS OF EXPERIENCE:

  • Six (6) months experience as a Financial Aid Specialist or Customer Service Worker, or, Equivalent Experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • Valid driver’s license and proof of auto insurance

OTHER QUALIFICATIONS: Capability to travel 85 – 90% of the time within the regional counties served

SKILLS:

  • Demonstrated ability to work with customers and vendors while simultaneously entering data into Workforce Solutions databases.
  • Ability to handle escalated situations with critical thinking skills and problem solving techniques.
  • Ability to effectively present information and respond to questions both orally and in writing in a manner that is understandable to others.
  • Ability to conduct investigations with tact, diplomacy and persuasiveness.
  • Ability to analyze situations accurately.

COMPUTER PROFICIENCY:

  • Intermediate Microsoft Office