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Technology Operations Coordinator in Houston, TX at BakerRipley

Date Posted: 5/17/2018

Job Snapshot

Job Description

BakerRipley provides an integrated holistic education system for families and their children from the age of through completion of eighth grade. The Choices in Education division oversees the early childhood education programs and the BakerRipley Schools, including three community-based elementary schools, one middle school, and a “New Neighbor” school for refugee children – all of which reside within our community centers. Our holistic approach to educating the entire family allows us to create a stronger and more positive impact in the community. Both children and their parents gain access to education and broader community resources to prepare them for a successful degree and/or career. 

JOB SUMMARY  

The Instructional Technology Specialist will work collaboratively with faculty, staff, and students to support student learning by coordinating and facilitating the use of instructional technology across all curriculum areas.

CORE DUTIES AND RESPONSIBILITIES:

  • Support the setup of classroom/student user profiles for multiple software and web-based programs
  • Provide technical support and training to classroom teachers for the implantation of critical technology programs
  • Maintains inventory of all district hardware assets including receiving, storage, logging, and distribution
  • Serve as primary lead for Apple School Manager and Google Chrome Management Console, responsible for troubleshooting and solving any issues related to these programs
  • Troubleshoot faculty and student technology issues
  • Coordinate with Director of Operations to upgrade/purchase new technology equipment as needed
  • Liaise with agency Information Technology department to minimize service interruptions and maximize instructional time
  • Collaborate with other technology professionals to troubleshoot and solve problems
  • Other operational and logistical duties as assigne

 

Job Requirements

MINIMUM EDUCATION:

Must possess a Bachelor’s degree

YEARS OF EXPERIENCE:

  • Prior IT experience a plus
  • Teaching or other experience in education field preferred

SKILLS:

  • Self-starter who enjoys working in a fast-paced and dynamic work environment
  • Ability to multi-task and meet deadlines, reliability
  • Excellent communication and customer service skills required
  • Problem solver with great attention to detail and high level of organization
  • Basic knowledge of common educational technology hardware and programs, including student iPad management and Google Chromebook Management console
  • Ability to troubleshoot and repair issues