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Home Restoration Program Manager in Houston, TX at BakerRipley

Date Posted: 8/7/2018

Job Snapshot

Job Description

Public Sector Solutions, a division of BakerRipley manages childcare subsidies in support of working parents throughout 60 counties in Texas, provides long-term recovery services for people affected by disasters, manages utility assistance for low-income individuals, and manages Workforce Solutions career offices across the region.  Programs in this division are funded by public contracts and our reputation as an efficient and reliable steward of our tax dollars has seen this division grow over the years. 


Serve as a Project Manager of BakerRipley’s Home Restoration programs that provide recovery assistance to the individuals and families affected by flooding or other elements that caused damage to their primary home. 

Candidate must be an independent, highly motivated, and qualified individual to coordinate the repair activities. The Home Restoration programs oversee home repairs to restore homes to a safe, sanitary, secure, and functional condition.


  • Oversees BakerRipley general contractors during the Home Restoration process, reports to Program Manager
  • Conduct pre-construction site visits with homeowner to educate them about the program and its processes.  Conducts assessments of home including visual assessment for mold, active water leaks, recording moisture levels.  Defines homeowner's priorities for repair and creates photo report   
  • Conduct site visits with assigned BakerRipley general contractor to create estimate and scope of work
  • Conduct site visits with case manager and homeowner to finalize scope of work and complete tri-party agreement
  • Project Manager is the day to day contact for assigned contractors and must be available anytime to receive calls, answer questions, and act as the intermediary between the homeowner and contractor.  Performs site visits to monitor contractor’s workmanship and adherence to scope one to two times weekly.  Posts weekly report on progress with photos to Smartsheet
  • Collects weekly data on work in progress and reports to Program Managers
  • Approves change orders from contractors within 24 hours of receipt. 
  • Verifies work has been completed with quality materials and workmanship. Confirms homeowner is satisfied and obtains sign off of work completion. Requests and reviews final invoice from contractor and notifies Housing Specialist that invoice is approved for payment.
  • Maintains Smartsheet database tracking homeowner's progress through pre-construction and active construction
  • Other Duties as Assigned

Job Requirements


A four year degree or equivalent work experience


3-4 years’ work related experience


Experience in Microsoft Office Suite, Xactimate or other adjusting estimating software preferred


  • Knowledgeable about construction science, residential home construction, and proper methods of repairs  
  • Experience navigating city and county permitting processes
  • Knowledgeable of current building codes for city and county residential construction
  • Experience in working with various contractors, stakeholders, or customers.
  • Experience operating application via tablet and/or smartphone
  • Ability to manage multiple and varied projects with strong attention to detail – must be highly organized and work accurately
  • Excellent written and verbal communication skills and personable presentation
  • Highly reliable person with a good sense of humor