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Disaster Case Manager (West Houston) in Houston, TX at BakerRipley

Date Posted: 4/9/2018

Job Snapshot

Job Description

The Public Sector Solutions departments specialize in transferring our nonprofit experience and skills into the design and implementation of effective human services programs for other organizations and government entities. 

JOB SUMMARY:

The Harvey Recovery Disaster Case Manager is a highly motivated and organized individual with a passion and talent for helping others. The Harvey Recovery Service Connector will work with a team of social workers, relocation and employment specialists, and other disaster relief professionals to deliver direct services and identify appropriate strategies and assist families in crisis.

Service Connectors will utilize their knowledge of the community to establish effective relationships with neighbors in need; provide case management, referral, and seamless coordination with other community and supportive services activities that promote recovery support. This position is temporary.

 

CORE DUTIES AND RESPONSIBILITIES:

  • Provides effective service delivery and case management services by applying the mission of BakerRipley and WorkForce Solutions
  • Collaborates and coordinates with various aspects of the Workforce System
  • Communicates effectively in both written and oral form
  • Completes intake and registration forms and provide reports as requested
  • Ensures performance expectations are being met
  • Complies with all company and contract policies and procedures are followed
  • Ensures activities and tasks are aligned with the goals and objectives of Baker Ripley and Workforce Solutions
  • Performs other duties as assigned

Job Requirements

MINIMUM EDUCATION:

Bachelor’s degree and a minimum of two years’ experience in the work place or

Substitute 1 year of workforce experience for each year of college

 

EXPERIENCE:

Delivering support or case management services

Customer service experience

Utilizing computer applications including Work-In-Texas, the Workforce Information System or Texas (TWIST) and TWIST reporting

Minimum of two years’ experience in the work place or

Substitute 1 year of workforce experience for each year of college

 

COMPUTER PROFICIENCY:

Microsoft Windows and Office

 

SKILLS:

  • Identify and solve problems
  • Communicates professionally in both written and oral forms
  • Flexible and creative in the use of resources to meet customer changing demands