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Case Manager –Veterans in Houston, TX at BakerRipley

Date Posted: 9/27/2018

Job Snapshot

Job Description

Public Sector Solutions, a division of BakerRipley manages childcare subsidies in support of working parents throughout 60 counties in Texas, provides long-term recovery services for people affected by disasters, manages utility assistance for low-income individuals, and manages Workforce Solutions career offices across the region. Programs in this division are funded by public contracts and our reputation as an efficient and reliable steward of our tax dollars has seen this division grow over the years. 
  
JOB SUMMARY:

Assesses the needs of Veterans households to develop and implement a service plan that is based on the needs assessment. Identifies Veteran’s housing and emergency needs, making the appropriate connections to housing programs and other supportive services.

CORE DUTIES AND RESPONSIBILITIES:

  • Verifies that clients receiving direct assistance are qualified based on all required documentation
  • Maintains a record of resources distributed to clients
  • Collaborates with other agencies to provide a comprehensive case management process that identifies and resolves issues affecting Veteran families
  • Conducts assessments and completes documentation related to the enrollment of new Veterans
  • Documents information into program databases including the Homeless Management Information System (HMIS) accurately and timely
  • Provides referrals to social service agencies and documents referrals in HMIS
  • Maintains confidentiality of information and conducts business in a professional manner
  • Provides update data to the Program Manager and ensures that assignments and projects are completed on time
  • Performs other duties as may be assigned

Job Requirements

MINIMUM EDUCATION:

  • Bachelor’s Degree in Social Work, Psychology, Education Sociology or related field is preferred


YEARS OF EXPERIENCE:

  • Minimum of 2 years of social services or customer service experience preferred; Case Management experience is preferred


CERTIFICATIONS, LICENSES, REGISTRATIONS:
SKILLS:

  • Ability to develop Excel spreadsheets using formulas
  • Ability to effectively present information and respond to questions both orally and in writing in a manner that is understandable to others
  • Ability to write clear and accurate correspondence and reports
  • Ability to calculate figures and amounts
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Excellent interpersonal skills and successful experience working in teams

COMPUTER PROFICIENCY:

  • Intermediate experience with Microsoft Word, Excel and Outlook