This site uses cookies. To find out more, see our Cookies Policy

Unmet Needs Coordinator - Veterans in Houston, TX at BakerRipley

Date Posted: 11/29/2018

Job Snapshot

Job Description

Public Sector Solutions, a division of BakerRipley manages childcare subsidies in support of working parents throughout 60 counties in Texas, provides long-term recovery services for people affected by disasters, manages utility assistance for low-income individuals, and manages Workforce Solutions career offices across the region. Programs in this division are funded by public contracts and our reputation as an efficient and reliable steward of our tax dollars has seen this division grow over the years. 
Assists Program Manager with the overall implementation of the Veterans project. Performs as consultant and liaison to internal and external functions to ensure budgets are maintained and program participants receive appropriate support. Maintains records and databases and generates reports for internal and external monitoring of performance and financial activity.


  • Consults with Case Managers and Supervisors as necessary to ensure expenditures are allowed and within budget guidelines, and that clients are notified of financial request status
  • Serves as liaison between participants and vendors such as landlords, utility companies, property managers, or community providers
  • Oversees and ensures the delivery of timely payment to designated vendors
  • Serves as liaison between Supportive Services for Veteran Families (SSVF) staff and the Financial Assistance Payment Office
  • Executes the issuance of Temporary Financial Assistance (TFA) checks after requests have been approved
  • Communicates TFA trends, needs, outcomes, and issues to immediate supervisor in a timely manner
  • Maintains TFA records and databases in proper order and ready for internal/external monitoring and fiscal/financial audits
  • Generates TFA weekly, monthly, and quarterly reports as required by grantor utilizing standard financial/fiscal procedures, and as necessary for the monitoring of TFA activities
  • Performs other duties as may be assigned

Job Requirements


Bachelor's degree in Social Work, Psychology, Education, Sociology or related field is preferred


Minimum of two years of social service experience preferred Case management experience is preferred


  • Ability to develop Excel spreadsheets using formulas.
  • Ability to effectively present information and respond to questions both orally and in writing in a manner that is understandable to others.
  • Ability to write clear and accurate correspondence and reports.
  • Ability to calculate figures and amounts.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Excellent interpersonal skills and successful experience working in teams


Intermediate experience with Microsoft Word, Excel, and Outlook