Seasonal Tax Center Manager in Houston, TX at BakerRipley

Date Posted: 10/23/2020

Job Snapshot

Job Description

Job Responsibilities

  • Oversees volunteers at assigned location within Houston Metro area.
  • Works closely with Electronic Return Originator to ensure that all returns are able to be transmitted to the IRS in a timely manner
  • Ensures accurate preparation of tax returns through supervision of volunteers and research in IRS resource materials, promptly resolves any conflicts between volunteers or clients in a professional manner
  • Maintain a professional and welcoming environment for clients, and handles problems or conflicts that arise with clients in a professional manner
  • Determines cut-off times for walk-ins in accordance with the volunteer capacity
  • Maintains a well-organized facility that operates smoothly, provides crowd control, has organized files and stays stocked with all necessary supplies
  • Ensures that confidential documents are handled properly
  • Ensure that equipment is accounted for at all times and securely stored when not in use
  • Ensure all required IRS and tax center posters are posted and visible within the facility
  • Maintains good relationship with host staff and ensure facilities are maintained in excellent condition every day the tax center is open
  • Receives approval from host if the tax center is required to remain open beyond the established understanding of the operational hours
  • Ensures inventory supplies are sufficient for daily operations within budgetary guidelines
  • Other duties as assigned

Bilingual in English and Spanish preferred, Enrolled Agent desirable

Ability to work evenings, weekends, and long hours from January through April is required

All candidates selected must complete training and certification provided by employer to continue employment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)