Quality Initiative Coordinator (Capital Area) in Austin, TX at BakerRipley

Date Posted: 9/7/2019

Job Snapshot

Job Description

Public Sector Solutions, a division of BakerRipley manages childcare subsidies in support of working parents throughout 60 counties in Texas, provides long-term recovery services for people affected by disasters, manages utility assistance for low-income individuals, and manages Workforce Solutions career offices across the region. Programs in this division are funded by public contracts and our reputation as an efficient and reliable steward of our tax dollars has seen this division grow over the years. 

The Quality Initiative Coordinator is a highly self-motivated and organized individual with a passion and desire to facilitate organizational compliance with specific requirements. Coordinates and implements quality initiatives to enhance early care and education in the assigned Workforce area.  Maintains and controls contractual records and documentation, contract correspondence, contact information, contractual changes, status reports, training and initiative database and other documents for assigned quality initiatives.  Ensures that signed contracts are communicated to all relevant parties (internally and externally) and support the implementation of each contract.    Facilitates contractual training events for child care providers.   Establishes, develops and maintains professional relationships with child care providers, contracted partners, internal staff.  Works with all parties to implement, refine and enhance support of the Workforce area quality initiatives and related goals and objectives. Makes presentations, travels, and attends conferences with overnight stays as necessary.  Success measures for this position include reliability, resourcefulness, attention to detail and the ability to work with others both internal and external to the program to accomplish objectives.


  • Maintains and controls contractual records and documentation, contract correspondence, contact information, contractual changes, status reports, training and initiative database and other documents for assigned quality initiatives.
  • Maintains and updates Quality Initiative files and performs all related record keeping and reporting.
  • Maintains the Quality Training database.
  • Plans and coordinates Early Childhood training to improve the quality of child care.
  • Facilitates and provides guidance for developmentally appropriate learning activities for Child Care providers.
  • Interprets and communicates provider policies and procedures information as needed.
  • Coordinates and communicates with internal staff and external partners on Quality Initiative projects.
  • Promotes and makes presentations on Quality Initiative projects.
  • Maintains a professional work area.
  • Provides excellent customer service.
  • Travels as required to carry out assigned functions.
  • Attends training and conferences as needed; travels overnight as necessary.
  • Performs other duties as assigned.

Job Requirements


  • Bachelor's degree from four-year College or university in field related to core duties and responsibilities            


  • Must possess a valid Texas driver’s license, good driving record, reliable transportation and current automobile liability insurance policy and be willing to travel to all Workforce areas and occasionally out of Workforce area locations


  • 3 or more years of direct experience related to core duties and responsibilities


  • Data Gathering, Analysis, and Reporting
  • Development and Delivery of Presentations and Outreach materials
  • Contract Management
  • Organization and Scheduling
  • Manage multiple projects with competing deadlines
  • Develop future year plans/activities
  • Work independently in a fast paced environment
  • Generally first shift but evenings and weekend work required
  • Ability to adhere to the policies and procedures of the Workforce Board area and Child Care Services
  • Ability to maintain high levels of confidentiality and discretion
  • Ability to demonstrate ethical, legal and professional behavior
  • Ability to contribute positively to the work environment by supporting new ideas and changes when applicable
  • Ability to demonstrate high standards of integrity, accountability and service
  • Advanced experience with Microsoft Office 2013 products
  • Ability to write clear and accurate correspondence.
  • Ability to develop, write, present multi-year quality initiative plans
  • Ability to calculate figures and amounts.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


  • Intermediate experience in Microsoft Word, Excel and Outlook







BakerRipley is committed to the principles of equal employment. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any status protected by federal, state, or local laws. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.