Program Tracking Specialist in Houston, TX at BakerRipley

Date Posted: 7/21/2020

Job Snapshot

Job Description


The Program Tracking Specialist is familiar with using management information systems (MIS) for outreach and recruitment activities by identifying, analyzing, and interpreting trends or patterns in complex data. Through the use of the Workforce Information System of Texas database, the Program Tracking Specialist verifies customer benefits eligibility and continuing employment. The Program Tracking Specialist maintains appropriate databases and acquires data from primary and secondary data sources. The Program Tracking Specialist works closely with management to prioritize informational needs and continuously monitors performance and quality control plans to identify opportunities for operational improvements.

  • Understands the Management Information System (MIS)
  • Conducts recruitment (outreach) of customers through use of the MIS
  • Verifies continuing eligibility and employment at the beginning of each month for customers receiving TANF/Food Stamps in the Workforce Information System of Texas (TWIST)
  • Date enters funding stream requirements
  • May enter work applications in
  • Creates new customer (Program Detail) records in TWIST
  • Discontinues or continues financial aid
  • Discontinues financial aid (childcare, transportation, etc.) for customers who do not comply with funding requirements
  • Reviews MIS reports to monitor needs for actions
  • Performs other duties as assigned


6 months experience in related field may substitute for 15 hrs. of college credit up to a maximum of two years credit Or: Four years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)