Program Assistant in Houston, TX at BakerRipley

Date Posted: 1/8/2020

Job Snapshot

Job Description

The Public Sector Solutions division specializes in transferring our nonprofit experience and skills into the design and implementation of effective human services programs for other organizations and government entities.


The Program Assistant provide support and administrative duties to assist to the Director and Unmet Needs Program Manager by relieving them of routine administrative tasks. Provides support to Unmet Needs staff to make the daily operation of the program appear seamless. Provides support and information to help with the delivery of services to clients. Update records to reflect all requests received and assistance provided. Provides status reports to case managers and leads regarding request. Assist in the coordination of special events related to the distribution of goods and services to recipients.


  1. Provides support and information to staff to help with the delivery of services to clients.
  2. Assists in the implementation of special projects, such, resource fairs and or training.
  3. Works closely with other collaborating agencies to identify issues affecting families
  4. Records information and resources into database.
  5. Scan and uploads documents into database and create electronic files.
  6. Maintains confidentiality and a professional demeanor when dealing with hurricane survivors and/or any information regarding them and their families.
  7. Update Resource and vendor list
  8. Submit Request to add new vendors
  9. Provide innovative ideas and concepts to enhance Disaster Recovery Program.
  10. Answers telephone and gives information to callers or routes call to appropriate staff and places outgoing calls
  11. Check emails, and voicemails
  12. Ensure records are maintained in anticipation of external monitoring review.
  13. Assist with coordinating the logistical aspects of program events as needed.
  14. Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by the respective management staff.
  15. Composes and types routine correspondence; makes copies of correspondence or other printed material.
  16. Forward invitations to meetings to staff and partners
  17. Records minutes of meetings
  18. Schedule rooms and coordinate meetings as directed
  19. Creates, maintains and distributes standards manual for format of correspondence, memos, etc.
  20. Coordinate delivery of payments when necessary
  21. Submit Contracts Request when needed to procure goods and services.
  22. Keep record and reconcile all requests received.
  23. Other duties as assigned

Job Requirements


Bachelor's degree (B. A.) from four-year college or university preferred; or equivalent combination of education and work experience.


Minimum of 3-5 years’ in business administration or equivalent combination of education training and experience preferred.


Intermediate or advanced Microsoft Office Excel strongly preferred. Knowledge and experience of Word, Access, Adobe, Outlook. Knowledge of, and SharePoint is preferred.


English (written & verbal)


  • Strong organizational and time-management skills
  • Strong interpersonal skills, communication skills.
  • Excellent and successful experience working in teams.
  • Ability to plan, organize, allocate and control substantial resources.
  • Ability to speak and write effectively.
  • Good interpersonal skills.