Manager, Performance & Integration in Houston, TX at BakerRipley

Date Posted: 4/3/2021

Job Snapshot

Job Description

Reporting to the Senior Director of Adult Education, the Manager of Performance is a key member of the division’s Leadership Team and serves as the division liaison and project manager for all Adult Education departments.

•         Serves as the primary liaison and project manager between the division and all Adult Education (AE) departments, including marketing, communications, development, and program planning & evaluation functions. Maintains formal tracking of all ongoing projects and tasks with each department in project management software.

•         Assists in the development of program plans for the expansion and improvement of programs that include but are not limited to outreach strategies, client engagement & retention strategies, implementation strategies, etc.

•         Creates implementation plans and task lists designed to provide step-by-step process of implementing new and existing programming.

•         Supports program design research, learning cycles, and is adept at understanding and mapping systems integrations.

•         Leads the Continuous Quality Improvement process for the division, coordinating division’s monthly, quarterly, and annual performance reports. Conducts quarterly CQI program meetings.

•         Uses strong background in cultural competence, strengths-based approaches, and coalition building to facilitate cross-functional design and implementation meetings.

•         Leads the division’s donor stewardship planning, including tracking of submissions, awards, and deliverables, and coordinating the timely submission of grant reports.  

•         Manages division’s storytelling, social media, and communication efforts. Works in tandem with division’s Coordinator Team, designing project and implementation plans related to MarComm strategies.

•         Manages the tracking and reporting of the division’s external partnership pipelines.

•         Establishes sound working relationships with internal partners to enhance the visibility of programs and the student experience.

•         Works closely with program staff to understand details of program activities and identify integration opportunities with other program divisions.

•         Commit to modeling agency core values with all members of the team including volunteers

•         Ensures maintenance and organization of work including saving final documents, archiving working documents, and oversight of division’s digital file structures relating to S&I activities.

•         Maintains high level of confidentiality. Performs special projects for the Senior Director of Adult Education as needed.

•         Performs other duties as assigned

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)