Health Care Navigator in Houston, TX at BakerRipley

Date Posted: 10/6/2020

Job Snapshot

Job Description

As a member of the Veteran Services team, you will join an incredibly talented and hardworking case management department dedicated to serve hundreds of homeless veterans and their families to advance BakerRipley’s impact in the Houston region.

Reporting to the Veteran Services Director, the Health Care Navigator is responsible for connecting SSFV enrolled Veterans to health care and mental health care services at the Houston VA Michael DeBakey Medical Center and regional VA Clinics. If Veteran is not eligible for VA Health Administration services, the connection and referral will be made to any other local health care systems servicing the general public. The Health Care Navigator will work closely with agency team members and partnering organizations promoting the overall wellbeing of clients in care.

  1. Health Care Navigator (HCN) in collaboration with VAMC or community health care providers supports designated veterans’ health plans to identify barriers and challenges to accessing health care services.
  2. Assists the Veteran identify concerns and questions and shares them with the health care team; reminds Veteran of providers’ recommendations to ensure he/she has a clear understanding of proposed treatment options.
  3. Provides linkages to resources and potential benefits (i.e., SSI/SSDI/TANF, SOAR, Montgomery GI Bill, MHMRA, etc.) for enrolled Veterans and their families.
  4. Manages client files safely and follows safety protocols and procedures to preserve the Personal Identifiable Information of all clients in care.
  5. Exhibits a high level of professionalism while advocating for the veteran and representing BakerRipley and the Veteran Services team during internal and external meetings and program-related events.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)