Case Manager - Outreach/Veterans in Houston, TX at BakerRipley

Date Posted: 6/3/2021

Job Snapshot

Job Description

The case manager participates in outreach activities to ensure targeted clients are found, enrolled, and provided case management services in a timely manner. Participates in the on-call schedule collaborating with outreach teams as necessary to meet clients and program’s needs. Assesses the needs of Veterans households to develop and implement a service/Housing Stability plan that is based on the needs assessment. Identifies Veteran’ housing and emergency needs, making the appropriate connections to housing programs and other supportive services.

  •  In designated outreach team, conducts outreach activities in known city areas in accordance with program’s weekly/monthly outreach
  • Distributes outreach materials to homeless individuals and potential SSVF clients and participates in local Veteran-related outreach events such as conferences, job fairs, Stand Down, etc.
  • Provides case management services verifying that clients receiving direct assistance are qualified based on all required Standards according to SSVF Grantee requirements.
  • Maintains a record of resources distributed to the case manager.
  • Collaborates with other agencies to provide a comprehensive case management process that identifies and resolves issues affecting veterans.
  • Conducts assessments and Housing Stability Plans and completes documentation related to the enrollment of new clients.
  • Documents information into program databases including the Homeless Management Information System (HMIS) accurately and creates a detailed case file that maintains clients' data.
  • Provides referrals to mainstream socials services (food stamps, SSI/SSDI/child care) and to the VA Medical Center; HUD-VASH/GPD/ESG as appropriate and documents each referral in HMIS and client’s case file.
  • Maintains confidentiality of the information and conducts business in a professional manner.
  • Provides updated data to the Case Manager Supervisor and ensures that assignments and projects are completed on a timely basis.
  • Performs other duties as may be assigned and required.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)