Business Innovations & Operations Specialist in Cedar Park, TX at BakerRipley

Date Posted: 5/24/2021

Job Snapshot

Job Description

 Perform internal reviews to ensure that Agency operations are in compliance with applicable rules, regulations, and policies & procedures. Assess internal controls, operations, and administrative functions for efficiency and effectiveness. Identify enhancements that will improve business processes and support future business needs. Provide technical assistance and process improvement support, including the development of tools, templates, and process maps to support the tactical application of business processes as required. Incorporate process improvement methodologies into process improvement efforts. Communicates with customers and providers regarding documentation requirements, actions taken by Child Care Services (CCS), and provide information about the CCS program and early childhood development resources. Assist with special projects.


 Review assigned program/service areas to determine ongoing compliance with applicable local, state, and federal rules and regulations, contractual requirements, and Agency policies and procedures. Occurring monthly, quarterly, or as needed.

  • Develop and utilize quality review tools as needed to support and document performance results
  • Prepare and issue timely and accurate quality review reports identifying observations. Maintain complete, organized and accessible quality review records
  • Facilitate and work alongside program and administrative staff to document and improve processes; create and update process maps and procedures, and provide technical assistance as needed
  • Develop good working knowledge of local, state, federal and contractual rules and regulations, and interpret information to assess needed changes, additions, deletions to procedures and process maps
  • Enter all data into The Workforce Information system of Texas (TWIST) in a timely and accurate manner and into CCS Program Database
  • Establishes rapport and credibility with internal and external customers by providing solution oriented communication
  • Other duties may be assigned at the discretion of management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)